List incidents

curl --request POST \
  --url 'https://api.flashcat.cloud/incident/list?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "start_time": 1711900800,
  "end_time": 1712000000,
  "progress": "Triggered,Processing",
  "incident_severity": "Critical,Warning",
  "channel_ids": [
    2551105804131
  ],
  "limit": 20,
  "p": 1
}
'

import requests

url = "https://api.flashcat.cloud/incident/list?app_key="

payload = {
    "start_time": 1711900800,
    "end_time": 1712000000,
    "progress": "Triggered,Processing",
    "incident_severity": "Critical,Warning",
    "channel_ids": [2551105804131],
    "limit": 20,
    "p": 1
}
headers = {"Content-Type": "application/json"}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    start_time: 1711900800,
    end_time: 1712000000,
    progress: 'Triggered,Processing',
    incident_severity: 'Critical,Warning',
    channel_ids: [2551105804131],
    limit: 20,
    p: 1
  })
};

fetch('https://api.flashcat.cloud/incident/list?app_key=', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.flashcat.cloud/incident/list?app_key=",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'start_time' => 1711900800,
    'end_time' => 1712000000,
    'progress' => 'Triggered,Processing',
    'incident_severity' => 'Critical,Warning',
    'channel_ids' => [
        2551105804131
    ],
    'limit' => 20,
    'p' => 1
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.flashcat.cloud/incident/list?app_key="

	payload := strings.NewReader("{\n  \"start_time\": 1711900800,\n  \"end_time\": 1712000000,\n  \"progress\": \"Triggered,Processing\",\n  \"incident_severity\": \"Critical,Warning\",\n  \"channel_ids\": [\n    2551105804131\n  ],\n  \"limit\": 20,\n  \"p\": 1\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/list?app_key=")
  .header("Content-Type", "application/json")
  .body("{\n  \"start_time\": 1711900800,\n  \"end_time\": 1712000000,\n  \"progress\": \"Triggered,Processing\",\n  \"incident_severity\": \"Critical,Warning\",\n  \"channel_ids\": [\n    2551105804131\n  ],\n  \"limit\": 20,\n  \"p\": 1\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.flashcat.cloud/incident/list?app_key=")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"start_time\": 1711900800,\n  \"end_time\": 1712000000,\n  \"progress\": \"Triggered,Processing\",\n  \"incident_severity\": \"Critical,Warning\",\n  \"channel_ids\": [\n    2551105804131\n  ],\n  \"limit\": 20,\n  \"p\": 1\n}"

response = http.request(request)
puts response.read_body

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "data": {
    "total": 88,
    "has_next_page": true,
    "search_after_ctx": "69da451ef77b1b51f40e83eb",
    "items": [
      {
        "incident_id": "69da451ef77b1b51f40e83ee",
        "account_id": 2451002751131,
        "channel_id": 2551105804131,
        "integration_id": 2490562293131,
        "integration_ids": [
          2490562293131
        ],
        "integration_types": [
          "monit.alert"
        ],
        "dedup_key": "100128:prom-10.99.1.107:A:1579244238440766834:anydata",
        "equals_md5": "",
        "start_time": 1775912219,
        "end_time": 0,
        "last_time": 1775969819,
        "ack_time": 0,
        "close_time": 0,
        "creator_id": 0,
        "closer_id": 0,
        "owner_id": 0,
        "incident_status": "Critical",
        "incident_severity": "Critical",
        "progress": "Triggered",
        "title": "CPU usage high - web-server-01",
        "description": "",
        "ai_summary": "",
        "impact": "",
        "root_cause": "",
        "resolution": "",
        "num": "0E83EE",
        "frequency": "frequent",
        "created_at": 1775912222,
        "updated_at": 1775972145,
        "snoozed_before": 0,
        "group_method": "n",
        "ever_muted": false,
        "labels": {
          "check": "cpu_usage_high",
          "resource": "web-server-01",
          "env": "production"
        },
        "fields": {},
        "assigned_to": {
          "person_ids": [
            2476444212131
          ],
          "escalate_rule_id": "000000000000000000000000",
          "layer_idx": 0,
          "type": "assign",
          "assigned_at": 1775972128,
          "id": "MvQfH9Dc8eNS8k79jmrWn6",
          "escalate_rule_name": ""
        },
        "alert_cnt": 1,
        "active_alert_cnt": 1,
        "alert_event_cnt": 17,
        "responders": [
          {
            "person_id": 2476444212131,
            "assigned_at": 1775972128,
            "acknowledged_at": 0
          }
        ],
        "account_name": "",
        "account_locale": "",
        "account_time_zone": "",
        "channel_name": "Ops Channel",
        "channel_status": "enabled",
        "detail_url": "https://app.flashcat.cloud/incident/detail/69da451ef77b1b51f40e83ee",
        "silence_url": "https://app.flashcat.cloud/channel/detail/2551105804131?tab=alertSuppression&fromIncidentId=69da451ef77b1b51f40e83ee",
        "integration_type": "monit.alert",
        "post_mortem_id": "",
        "images": null,
        "manual_overrides": [
          "title"
        ]
      }
    ]
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "InvalidParameter",
    "message": "The specified parameter is not valid."
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "Unauthorized",
    "message": "You are unauthorized."
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "RequestTooFrequently",
    "message": "Request too frequently."
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "InternalError",
    "message": "We encountered an internal error, and it has been reported. Please try again later."
  }
}

POST

incident

list

List incidents

curl --request POST \
  --url 'https://api.flashcat.cloud/incident/list?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "start_time": 1711900800,
  "end_time": 1712000000,
  "progress": "Triggered,Processing",
  "incident_severity": "Critical,Warning",
  "channel_ids": [
    2551105804131
  ],
  "limit": 20,
  "p": 1
}
'

import requests

url = "https://api.flashcat.cloud/incident/list?app_key="

payload = {
    "start_time": 1711900800,
    "end_time": 1712000000,
    "progress": "Triggered,Processing",
    "incident_severity": "Critical,Warning",
    "channel_ids": [2551105804131],
    "limit": 20,
    "p": 1
}
headers = {"Content-Type": "application/json"}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    start_time: 1711900800,
    end_time: 1712000000,
    progress: 'Triggered,Processing',
    incident_severity: 'Critical,Warning',
    channel_ids: [2551105804131],
    limit: 20,
    p: 1
  })
};

fetch('https://api.flashcat.cloud/incident/list?app_key=', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.flashcat.cloud/incident/list?app_key=",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'start_time' => 1711900800,
    'end_time' => 1712000000,
    'progress' => 'Triggered,Processing',
    'incident_severity' => 'Critical,Warning',
    'channel_ids' => [
        2551105804131
    ],
    'limit' => 20,
    'p' => 1
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.flashcat.cloud/incident/list?app_key="

	payload := strings.NewReader("{\n  \"start_time\": 1711900800,\n  \"end_time\": 1712000000,\n  \"progress\": \"Triggered,Processing\",\n  \"incident_severity\": \"Critical,Warning\",\n  \"channel_ids\": [\n    2551105804131\n  ],\n  \"limit\": 20,\n  \"p\": 1\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/list?app_key=")
  .header("Content-Type", "application/json")
  .body("{\n  \"start_time\": 1711900800,\n  \"end_time\": 1712000000,\n  \"progress\": \"Triggered,Processing\",\n  \"incident_severity\": \"Critical,Warning\",\n  \"channel_ids\": [\n    2551105804131\n  ],\n  \"limit\": 20,\n  \"p\": 1\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.flashcat.cloud/incident/list?app_key=")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"start_time\": 1711900800,\n  \"end_time\": 1712000000,\n  \"progress\": \"Triggered,Processing\",\n  \"incident_severity\": \"Critical,Warning\",\n  \"channel_ids\": [\n    2551105804131\n  ],\n  \"limit\": 20,\n  \"p\": 1\n}"

response = http.request(request)
puts response.read_body

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "data": {
    "total": 88,
    "has_next_page": true,
    "search_after_ctx": "69da451ef77b1b51f40e83eb",
    "items": [
      {
        "incident_id": "69da451ef77b1b51f40e83ee",
        "account_id": 2451002751131,
        "channel_id": 2551105804131,
        "integration_id": 2490562293131,
        "integration_ids": [
          2490562293131
        ],
        "integration_types": [
          "monit.alert"
        ],
        "dedup_key": "100128:prom-10.99.1.107:A:1579244238440766834:anydata",
        "equals_md5": "",
        "start_time": 1775912219,
        "end_time": 0,
        "last_time": 1775969819,
        "ack_time": 0,
        "close_time": 0,
        "creator_id": 0,
        "closer_id": 0,
        "owner_id": 0,
        "incident_status": "Critical",
        "incident_severity": "Critical",
        "progress": "Triggered",
        "title": "CPU usage high - web-server-01",
        "description": "",
        "ai_summary": "",
        "impact": "",
        "root_cause": "",
        "resolution": "",
        "num": "0E83EE",
        "frequency": "frequent",
        "created_at": 1775912222,
        "updated_at": 1775972145,
        "snoozed_before": 0,
        "group_method": "n",
        "ever_muted": false,
        "labels": {
          "check": "cpu_usage_high",
          "resource": "web-server-01",
          "env": "production"
        },
        "fields": {},
        "assigned_to": {
          "person_ids": [
            2476444212131
          ],
          "escalate_rule_id": "000000000000000000000000",
          "layer_idx": 0,
          "type": "assign",
          "assigned_at": 1775972128,
          "id": "MvQfH9Dc8eNS8k79jmrWn6",
          "escalate_rule_name": ""
        },
        "alert_cnt": 1,
        "active_alert_cnt": 1,
        "alert_event_cnt": 17,
        "responders": [
          {
            "person_id": 2476444212131,
            "assigned_at": 1775972128,
            "acknowledged_at": 0
          }
        ],
        "account_name": "",
        "account_locale": "",
        "account_time_zone": "",
        "channel_name": "Ops Channel",
        "channel_status": "enabled",
        "detail_url": "https://app.flashcat.cloud/incident/detail/69da451ef77b1b51f40e83ee",
        "silence_url": "https://app.flashcat.cloud/channel/detail/2551105804131?tab=alertSuppression&fromIncidentId=69da451ef77b1b51f40e83ee",
        "integration_type": "monit.alert",
        "post_mortem_id": "",
        "images": null,
        "manual_overrides": [
          "title"
        ]
      }
    ]
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "InvalidParameter",
    "message": "The specified parameter is not valid."
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "Unauthorized",
    "message": "You are unauthorized."
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "RequestTooFrequently",
    "message": "Request too frequently."
  }
}

{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "error": {
    "code": "InternalError",
    "message": "We encountered an internal error, and it has been reported. Please try again later."
  }
}

Restrictions

Aspect	Value
Rate limits	1,000 requests/minute; 50 requests/second per account
Permissions	Incidents Read (`on-call`)

Authorizations

app_key

string

query

required

App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.

Body

application/json

Filters for the incident list query. start_time and end_time are required; the window must not exceed 31 days.

start_time

integer<int64>

required

Window start, Unix seconds.

end_time

integer<int64>

required

Window end, Unix seconds. Must be greater than start_time and within 31 days.

asc

boolean

Ascending order when true.

is_snoozed

boolean

When true, include only snoozed incidents.

is_my_team

boolean

When true, restrict to incidents in channels owned by the user's teams.

is_my_channel

boolean

When true, restrict to incidents in channels the user personally owns.

ever_muted

boolean

When true, include only incidents that were ever silenced.

is_rare

boolean

When true, include only outlier (rare) incidents.

progress

string

Comma-separated list of progress states to match (e.g. Triggered,Processing).

query

string

Full-text search query.

incident_severity

string

Comma-separated list of severities (Critical,Warning,Info).

channel_ids

integer<int64>[]

Channel IDs to filter by. Use 0 for standalone (global) incidents.

team_ids

integer<int64>[]

Team IDs; resolved to channels via channel ownership.

responder_ids

integer<int64>[]

Responder member IDs.

acker_ids

integer<int64>[]

Acknowledger member IDs.

creator_ids

integer<int64>[]

Creator member IDs. Use 0 for automatically created incidents.

closer_ids

integer<int64>[]

Closer member IDs. Use 0 for automatically closed incidents.

incident_ids

string[]

Restrict to the given incident IDs.

nums

string[]

Restrict to the given short display identifiers.

integer<int64>

Page number starting at 1.

Required range: x >= 0

limit

integer<int64>

default:20

Page size, at most 100.

Required range: 0 <= x <= 100

search_after_ctx

string

Cursor from a previous response for forward pagination.

Response

Success

Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.

request_id

string

required

Unique ID for this request. Mirrored in the Flashcat-Request-Id response header. Include it when reporting issues.

Example:

"01HK8XQE3Z7JM2NTFQ5YJ8P9R4"

data

object

required

Paginated list of incidents.

Show child attributes

Go SDK Get incident detail

Developer Guide

On-call

Monitors

RUM

AI SRE

Platform

List incidents

Restrictions

Authorizations

Body

Response

​Restrictions

Authorizations

Body

Response

Restrictions